```json
{
    "title": "Support & Maintenance (ERPNext + Frappe)",
    "url": "https://aavatto.com/services/support-maintenance/",
    "datePublished": "2026-04-13",
    "dateModified": "2026-08-10",
    "language": "en-US",
    "description": "A reliable support team with a strong sense of ownership ERPNext Support & Maintenance ERPNext, as a modular, highly customizable, and scalable ERP and Frappe custom development framework, requires an…",
    "author": "Aavatto",
    "publisher": "Aavatto - Frappe & ERPNext Experts | Custom Development, Implementation & Support"
}
```

# Support & Maintenance (ERPNext + Frappe)

A reliable support team with a strong sense of ownership

# ERPNext Support & Maintenance

ERPNext, as a modular, highly customizable, and scalable ERP and Frappe custom development framework, requires an expert support team to optimize the system, make new integrations, and tune performance. We offer ERPNext support and maintenance experts to help with performance optimization, feature upgrades, new integrations, and regular upkeep needs.

Schedule a meeting

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## How Reliable Support Makes an Impact

Let your ERP performance get better over time with dedicated support.

### Zero downtime

Continuous monitoring and quick fixes ensure zero downtime.

### Continuous performance boost

Continuous cleanup and fixes to ensure faster response times.

### Safe upgrades

Dedicated support ensures seamless updates without disrupting customizations.

### Frequent improvements

The support team brings small improvement tweaks from time to time.

### Immediate help

With dedicated support, you can cut short the response time from days to minutes.

## How Does Our Support Team Help?

ERPNext managed support services to keep your system at an optimum performance level.

Connect with an expert

### Bugs & glitches

The support team fixes bugs and glitches in standard and custom modules, integrations, and workflows to ensure seamless performance at scale.

### Custom tweaks

Our ERPNext and Frappe support services help add new fields, change workflows, update dashboards, make reports, and adapt to new business rules.

### Performance tuning

Continuous and proactive support takes care of clearing caches, fixing indexing issues, running cleanup scripts, and checking background jobs.

### Server stuff

We monitor server performance, add resources when needed, handle security and SSL updates, take backups, and plan for failover or disaster recovery.

### Integrations

We monitor third-party API performance, their responsiveness, data mismatches, and fix these issues to ensure that they work as expected.

### Data fixes

Our support team handles all data-centric issues ranging from data cleanup, data corrections, data migration, to removing duplicate data from the system.

### Training

Our support team also handles knowledge transfer and training to help employees make the most of existing modules, learn new modules, and leverage best practices.

### Dedicated developer

We also offer dedicated developer support based on your requirements and preferred engagement models like full-time or part-time.

## Ensure ERPNext & Frappe Apps are running smoothly with our dedicated support

Talk to a Frappe Expert

## Our Support Process

A simple, transparent workflow designed to onboard your system smoothly, resolve issues quickly, and continuously improve your ERPNext/Frappe environment.

### Onboarding & System Review

Review glitches and scope of improvement.

### Priority Mapping

Figure out what’s urgent and what can wait.

### Setting a Plan

Required hours, responsibilities, and communication channels.

### Continuous Execution

Fix issues, monitor, make improvements, and repeat.

### Monthly Report

Monthly report for fixed issues, improvements, and pipeline.

![workflow-automation-img](https://aavatto.com/wp-content/uploads/2026/07/workflow-automation-img.png)

## Support Options

Explore a range of support plans, starting from on-demand quick support to an ERPNext annual maintenance contract.

### Monthly retainer

Fixed hours each month, priority help.

### Dedicated developer

Dedicated only to your team.

### Hourly/on-demand

Small fixes or enhancements.

### Managed support

Support to replace your own ERP team.

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## Frequently Asked Questions

Find the Right Solution

Schedule A Call

Do you support ERPNext you didn’t implement?

 Yes, we help with existing setups too.

Custom Frappe apps?

 Yes, we handle them fully.

Self-hosted ERPNext?

 Yes – AWS, Azure, DigitalOcean, Docker, on-premise.

Proactive monitoring?

 Yes, we catch problems before they affect your team.

Upgrades?

 Handled safely with minimal disruption.

Third-party integrations?

 Yes, we debug and improve them.

Need new features monthly?

 Monthly retainer or dedicated developer is the way to go.

Yes, we help with existing setups too.

Yes, we handle them fully.

Yes - AWS, Azure, DigitalOcean, Docker, on-premise.

Yes, we catch problems before they affect your team.

Handled safely with minimal disruption.

Yes, we debug and improve them.

Monthly retainer or dedicated developer is the way to go.

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