Multi-system Integration
Mio Amore Ordering Application
A custom Frappe application that streamlines franchise ordering, production planning, dispatch, and operations for 400+ franchise stores through one centralized platform.
Client
Mio Amore
Store
400+
Franchise Stores
Industry
Bakery & Confectionery Retail
Location
West Bengal & Odisha
Model
Centralized Production & Franchise Distribution
Our Valuable Clients
Why They Came to Us
They were not looking for a feature-heavy system. They wanted something that:
Stayed fast during peak hours
Did not break under daily load
Could be maintained without drama
Allowed rule changes without rewriting code
Reflected how their operations actually run
Handled scale without shortcuts
THINGS WE TAKE CARE OF
The Problem
Mio Amore was using an older internal system to manage daily franchise orders. It worked when the network was smaller. As store count increased, the cracks became obvious. They were facing:
- Slow performance during peak order windows
- A complex setup that was hard to change
- Difficulty handling daily volume from 400+ stores
- Workflows that could not be adjusted easily
- Business rules locked deep inside the system
- Poor coordination between stores and the central warehouse
THE AAVATTO WAY
What We Built
We built this in Frappe around how Mio Amore actually runs things day to day. Orders, production, delivery. No extras just for the sake of it.
Franchise Ordering App
Every franchise store places its daily order through one centralized application. Product catalog, pricing, and categories are automatically synchronized from Microsoft Dynamics 365, ensuring every order is accurate, consistent, and ready for production.
Key capabilities
- Daily order scheduling
- ERP Data Synchronization
- Order Validation
- Order status tracking
Result
- Standardized franchise ordering across all stores while reducing manual effort and order discrepancies.
Central Operations Dashboard
Designed for central operations, this dashboard brings orders, store management, users, and business configurations together in one place, helping teams monitor daily activities and respond quickly.
Key capabilities
- Live Operations Overview
- Order & store management
- User access control
- Business rule configuration
Result
- A single source of truth for managing daily franchise operations.
Production Planning Module
The production team gets a consolidated view of orders from every franchise store. This helps plan daily production accurately, reduce manual coordination, and ensure products are ready for on-time dispatch.
Key capabilities
- Consolidated production planning
- Store-wise order aggregation
- Product demand visibility
- Production Status Tracking
Result
- Improved production planning accuracy with better demand visibility and fewer last-minute changes.
Delivery Route and Fleet Planning
Plan delivery routes based on production schedules and store requirements. Assign vehicles and drivers efficiently while tracking dispatch activities to ensure timely deliveries across all franchise locations.
Key capabilities
- Route Planning & Optimization
- Vehicle & driver assignment
- Dispatch status tracking
- Trip management
Result
- Improved delivery efficiency with better route planning and on-time dispatch.
Return and Adjustment Management
Handle product returns, shortages, and adjustments from one centralized system. Every transaction is synchronized with Microsoft Dynamics 365 and the POS system, ensuring accurate inventory, financial records, and complete operational visibility.
Key capabilities
- Goods return processing
- Adjustment management
- Microsoft Dynamics 365 & POS integration
- Approval & validation workflow
Result
- Simplified return management with synchronized ERP and POS data, improving inventory accuracy and operational control.
Reporting and Analytics
Monitor business performance with 15+ operational reports covering franchise orders, dispatch, goods returns, inventory movements, and production activities. Gain clear visibility into daily operations and make informed decisions with real-time data.
Key capabilities
- 15+ operational reports
- Order & sales analytics
- Goods return reporting
- Inventory movement insights
Result
- Improved operational visibility through faster reporting and actionable business insights.
Multi-App Architecture
We did not keep this as one large app. It is split into smaller Frappe apps. Easier to maintain. Easier to change later. Less risk when updates are needed.
Key capabilities
- Lorem Ipsum is simply dummy text
- Lorem Ipsum is simply dummy text
- Lorem Ipsum is simply dummy text
- Lorem Ipsum is simply dummy text
Result
- Lorem Ipsum is simply dummy text of the printing and typesetting.
Integrations Delivered
Everything works together as one connected setup instead of separate tools
Microsoft Dynamics for product and master data
Fleet management system for routing and tracking
Wondersoft POS for store-level consistency
Key Integration Capabilities
Role and Permission Control
Access is defined for stores, regional teams, and operations staff based on responsibility.
Peak-Hour Performance
Built to handle hundreds of orders in short daily windows.
Flexible Business Logic
We made the system function in flexible and modular ways to accommodate changes in picing, limits, cut-off times, and restrictions.
Stability at Scale
Our system design ensured seamless daily collaboration and uses across hundreds of stores.
Real-Time ERP Integration
Product data, pricing, orders, goods returns, and dispatch status stay synchronized with Microsoft Dynamics 365,ensuring accurate and consistent business data across all connected applications
Multi-System Connectivity
Seamlessly connects Microsoft Dynamics 365, Wondersoft POS, and other business systems to enable uninterrupted data flow across operations.
The Impact
After rollout our solutions made tangible business impact in the following areas:
Fast-paced ordering
Streamlined order processing
Higher operational precision
Reliable coordination between production and logistics
More automation to reduce manual operation tasks
Predictable and time-bound delivery planning
Transparent order cycle visibility
Future-proof & growth-enabled system
Let’s build the system your business deserves
Your business needs more than generic tools. Let’s build apps, and ERP systems that actually match how you operate.
Build a Full-Proof System that aligns with your Business
Technologies Used
Wherever there are repeated steps — automation delivers ROI.
Frappe Framework
Rest API Integration
Custom multi-app setup
Microsoft Dynamics
Fleet and logistics APIs
Have a Project in Mind?
This can be a new journey !
